What we offer tenants
At Smart Move we endeavour to make your property search a pleasurable experience, relieving you of the stress and frustration associated with the extremely competitive lettings market. We will provide you with a selection of quality properties and streamline the application process.
We are knowledgeable about the local area, the financial commitments required to secure your ideal home, your rights as a tenant and your legal obligations when signing a tenancy agreement. We are here to assist you, to provide advice and to ensure that you are well represented and prepared in order to have the edge on other tenants.
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Tenant fees
When the Tenant Fees Bill became law in June 2019, it made it illegal for letting agents and landlords to charge certain fees to renters.
Most tenancy fees are now banned. But it can be confusing to know what you can and can’t be charged for when you find a new rental home.
Here’s an outline of what you can expect to pay as a renter.
- The rent: as stated in the tenancy agreement.
- A refundable tenancy deposit: capped at five weeks’ rent, where the annual cost is below £50,000.
- A refundable holding deposit: sometimes required to reserve a property, this is now capped at one week’s rent. It can be retained for a maximum of 14 days before entering into an agreement.
- Bills: any cost associated with the running of the home, ranging from broadband and council tax to energy.
- Changes to the contract mid-tenancy: if requested by the tenant, these are now capped at £50.
- Late rent fee: interest can be charged at no more than 3% above the Bank of England’s base rate for each day the payment remains outstanding, and only after 14 days.
- Repairs: these should be charged at a ‘reasonable cost’ and evidence should be provided for the cost of repairs and replacement, during or at the end of a tenancy agreement.